KPMG Withdraws AI Usage Report After 'Hallucinations' Identified in Material

Colleagues, a brief AI update: KPMG has withdrawn a report on the use of agent models after inaccuracies were detected.

In short:
- GPTZero researchers found several incorrect claims in the report published in October 2025.
- UBS, the NHS, Swiss Federal Railways and Transport for London said the report’s statements about their AI use were incorrect or misleading.
- KPMG removed the document from its website and is conducting an internal review; the firm stresses the need for human verification of content.

Why it matters: the case highlights the risk of unverified conclusions when AI is used for analysis.

What additional governance measures should companies implement?

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