Fluent Serbian
An innovative model with natural, grammatical Serbian — plus Russian and English.
24/7, no days off
Answers at night, on weekends and at peak hours.
Lead qualification
Understands intent and routes by scenario.
Booking
Books to the calendar and confirms by SMS.
Missed-call recovery
Calls back and messages automatically.
CRM integration
Every call becomes a record in your system.
A call in real time
How the assistant handles an inbound call: detects the language, understands intent and acts.
+381 · VMTech AI
Call · 00:12
Language detected
RUSREN
1
Incoming call CALL
A customer calls — AI answers instantly.
2
Understand intent NLP
Detects the goal: booking, question, order.
3
Action ACTION
Books, answers or creates a ticket.
4
Synced to CRMSync SYNC
Data flows to CRM, calendar and analytics.
AI vs traditional call-center
Traditional
VMTech AI
8–10 h/day
24/7/365
1 per agent
Unlimited
Depends on staff
Grammatical, native
Common
≈ 0
Grows linearly
Nearly fixed
Who it’s for
RestaurantsSalonsClinicsService companiesLogisticsOnline stores
Request an AI assistant demo
We’ll show a scenario for your niche and run the economics.